CarboTech Gruppe - Essen

TITI L.

Sehr netter Kundenkontakt.
Kurze Wartezeit. Gute Zusammenarbeit.

Steffen S.

LKW über 3,4 Meter unbedingt über Burggrafenstraße in die Elisenstraße einfahren!

Davut 4.

Sehr professional und zuverlässig. Vielen herzlichen Dank für die gute Zusammenarbeit. Kann ich mit gutem Gewissen weiterempfehlen.

Marina

Kompetentes Team, freundliches Kundenkontakt.

King K.

Schmutzig....aber schnell geleden

Thomas T. (.

Sehr hilfsbereite, freundliche und Kompetente Mitarbeiter!

Michael M.

Minderwertige Mitarbeiter und ebenfalls minderwertiges Umfeld

Johnny

Unprofessional and Dishonest Conduct - A
Disappointing Experience

I had the misfortune of dealing with this
company while delivering a 40-ton
container. From the start, the unloading site
was a logistical nightmare,
narrow space,
cluttered with randomly placed big bags,
making maneuvering extremely difficult. To
align my truck with the ramp, I had to
reverse at a 90-degree angle through these
obstacles. The ramp itself was positioned
dangerously close to the building marked as
"Lager 2."

As I started my maneuver, three employees
stood behind my truck. Naturally, I assumed
they would guide me and warn me in casel
got too close to the building. Unfortunately,
that was not the case. They simply stood
there, watching as the corner of my
container slightly dented the metal siding of
the warehouse, without a single word of
warning. Even worse, they seemed quite
pleased with the outcome.

The final insult came from the employee
who prepared the damage report. In what
can only be described as a blatant attempt to inflate costs, he exaggerated the extent
of the damage, stating that the warehouse
was "extremely severely affected" and that
a structural inspection was needed to
determine whether-get this--"the
warehouse could still be used"! The photos
clearly show nothing more than a minor
dent in the metal siding. Only after I pointed
out the false claims and refused to sign did
they reluctantly correct the report

Such behavior is unacceptable! Where is
the so-called "German precision and
integrity"? I come from an Eastern European
country, yet I have never encountered such
a shameless attempt to take advantage of a
situation. I can't help but wonder, do they
treat German drivers the same way, or is
this just a special "welcome" for those from
Eastern Europe?

Thank you for making my day... in the worst
possible way.